Penny answers every call — 2am burst pipes, dinner-hour clogs, the ones that come in while you're under a sink. It triages, quotes the diagnostic, and books straight into your Housecall Pro or Jobber calendar. You wake up to booked revenue instead of a missed voicemail.
Tap to call Penny right now. Ask about a leak, an emergency, or try to book a job — she'll pick up in under a second.
Uses your mic · no signup
The phone rings while you're under a sink. Or at dinner. Or at 2am. You can't answer, and the caller doesn't leave a message — they dial the next plumber on Google.
The 800-lb software (ServiceTitan, Housecall Pro, Jobber) helps you run the jobs you already booked. None of them answer the phone. Their upsell — a live-human answering service — takes 30 seconds to pick up, doesn't know a P-trap from a mixing valve, and can't touch your calendar.
Penny is the first thing built to actually pick up.
Penny doesn't replace your dispatch software. It's the answer layer that feeds it. Reads your live availability, writes the booked job, moves on.
Live calendar read + job write. OAuth in 30 seconds.
Same one-click OAuth. Penny books directly onto your schedule.
Fallback for shops running on spreadsheets or scheduling by hand.
ServiceTitan abandoned SMB. $400/tech, enterprise contracts, and their AI investments target multi-location roll-ups — not the 3-truck shop.
Housecall Pro and Jobber are systems of record. They can invoice, dispatch, and quote — but the phone still goes to voicemail when you're on a job.
Live-human answering services take 30 seconds to pick up, cost $6–12 per call, don't know plumbing, and can't touch your calendar.
Generic voice AI platforms (Bland, Retell, Vapi) are DIY kits for developers. Penny is the packaged, plumbing-trained, calendar-connected product a shop turns on in an afternoon.
Two sliders. What you're leaving on the table every month, based on your own numbers. Penny at $499/mo pays for itself the first week it books an emergency.
Most shops in early access recover 8–15x the subscription cost inside 60 days.
Assumes Penny books 70% of qualified inbound calls it answers — the average across early-access shops.
Flat monthly rate by shop size. Overages metered transparently at cost. No per-seat tax, no annual contract, cancel anytime.
No. Keep your existing business line. You forward it to your Penny number — a 5-minute change with your carrier, reversible any time. You can also port your number to Penny later if you prefer.
Sub-second answer, natural cadence, handles interruptions and background noise. You can pick from a library of voices, or clone your existing receptionist's voice from a 60-second recording.
Penny recognizes the signals — burst pipe, sewage backup, no hot water, gas smell — walks the caller through immediate safety steps, then pages the on-call tech per your rotation and texts the customer an ETA.
Every call has a live transcript in your inbox. You can barge into any active call from your phone with one tap. And you set the rules: pricing, service area, blocked topics, escalation triggers.
Generic answering across all trades. Penny is trained only on plumbing calls — it knows a P-trap from a mixing valve, when 'no hot water' means gas vs electric, how to triage a slab leak. That corpus is the moat.
We're onboarding one shop a week through the first month. Design partners lock in $199/mo for life, get direct access to the team, and shape the roadmap.